Garden Trellises, Outdoor Garden Benches and Garden Art
Damage / Defects
Damaged shipments from handling must be claimed with the carrier. Inspect all packages on arrival. You are responsible for filing all shortage and damage claims. We are not responsible for damage /shortage caused by the carrier.
All products are warranted against defects in manufacturing and workmanship for 90 days from date of purchase. If a product appears to have a manufactures defect, please contact us.
We strive to do our best, however, if there is an error, please accept our apologies. Contact us on receipt, and we will gladly correct the error.
Exchanges and returns are handled on a case-by-case basis and require a Return Merchandise Authorization. To discuss a return, please refer to the contact us page for the most up to date information.
Customer is responsible for all return shipping charges and all shipping charges are non-refundable.
Items are shipped within 2-3 business days and usually arrive within 5-9 days via UPS Ground.
You will receive an e-mail confirmation of your order within 24 hours If you do not receive this email , please contact us immediately so that we may follow up on the order.
A small number of oversized items require motor freight trucking.You will be notified so that special arrangements can be made. We will contact you with a shipping quote before processing your order.
If an item is out of stock, you will be notified and have the opportunity to cancel your order.